📋 Legal & Policy

xbaze Terms and Conditions

These terms govern your use of the xbaze platform. Please read them carefully before registering or placing any bets. By creating an account on xbaze, you confirm that you have read, understood, and agreed to everything set out below.

Last updated: 1 January 2025

What You Need to Know at a Glance

These cards summarise the most important aspects of the xbaze Terms and Conditions. The full terms follow below.

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Age Requirement

You must be at least 18 years old to register and use xbaze. We take age verification seriously and reserve the right to request proof of age at any time. Accounts found to belong to minors will be closed immediately and any funds returned.

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One Account Per Person

Each player is permitted one xbaze account only. Duplicate accounts are not allowed under any circumstances. If multiple accounts are detected, xbaze reserves the right to close all associated accounts and void any pending withdrawals.

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Bonus Terms Apply

All bonuses and promotions on xbaze come with wagering requirements and specific conditions. Bonus funds cannot be withdrawn until the stated wagering requirement has been met. Always check the individual promotion terms before opting in.

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Withdrawals to Verified Methods

Withdrawals on xbaze are processed only to payment methods that have been verified and previously used for deposits. This policy protects players from fraud and ensures funds always return to their rightful owner.

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Account Security

You are responsible for keeping your xbaze login credentials secure. Do not share your password with anyone. xbaze will never ask for your password via email or chat. Report any suspected unauthorised access to support immediately.

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Fair Use Policy

xbaze operates a strict fair use policy. Any attempt to exploit technical errors, use automated betting software, or manipulate game outcomes will result in immediate account suspension and forfeiture of all associated funds.


01 Introduction

Welcome to xbaze. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and xbaze ("the Platform", "we", "us", "our") governing your access to and use of the xbaze website, mobile application, and all associated services available at xbaze.net.

By registering an account on xbaze, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the xbaze platform.

xbaze reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the platform after any such changes constitutes your acceptance of the updated Terms. It is your responsibility to check this page periodically.

These Terms apply to all products and services offered by xbaze, including sports betting, virtual casino games, live casino, and any promotional offers.

02 Eligibility

To register and use xbaze, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gambling under the laws applicable in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be acting on behalf of another person or entity when registering or placing bets.
  • You must not be a current employee, contractor, or immediate family member of an xbaze employee.

xbaze reserves the right to request proof of age and identity at any point during your use of the platform. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

Providing false information during registration, including misrepresenting your age, is a serious breach of these Terms and will result in immediate account closure and forfeiture of all funds.

03 Account Registration

Each individual is permitted to hold one xbaze account only. Registering multiple accounts — whether under the same name, a different name, or using a different device or IP address — is strictly prohibited. If duplicate accounts are detected, xbaze will close all associated accounts and may void any winnings or pending withdrawals.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and phone number. xbaze uses this information to verify your identity and process payments. Providing false or misleading registration details is a breach of these Terms.

You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your username or password with anyone. xbaze will never contact you to ask for your password. If you suspect that your account has been accessed without your authorisation, contact xbaze support immediately at [email protected].

  • Use a strong, unique password for your xbaze account.
  • Do not access your account from shared or public devices without logging out afterwards.
  • Enable any additional security features offered by the platform when available.
  • Notify support immediately if you notice any suspicious activity on your account.

04 Deposits and Withdrawals

xbaze supports deposits and withdrawals via bKash, Nagad, Rocket, and standard bank transfer. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳10. Minimum withdrawal amounts may vary depending on the payment method selected.

Deposits are typically credited to your xbaze account instantly or within a few minutes of the transaction being confirmed. If a deposit does not appear in your account within 30 minutes, contact support with your transaction reference number.

Withdrawals are processed to the same payment method used for the most recent deposit. This policy exists to prevent fraud and protect player funds. xbaze aims to process withdrawal requests within two hours during normal operating conditions, though processing times may occasionally be longer during periods of high demand.

  • Withdrawals will only be processed after identity verification has been completed.
  • xbaze reserves the right to request additional documentation before processing large withdrawals.
  • Funds deposited via a specific method must be withdrawn to the same method where technically possible.
  • xbaze does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.

xbaze is committed to processing all legitimate withdrawal requests promptly. If your withdrawal is delayed beyond the stated timeframe, our support team is available 24/7 to assist.

05 Bonuses and Promotions

xbaze offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds restrictions, time limits, and game contribution rates. These individual promotion terms are published alongside each offer and form part of these overall Terms.

Bonus funds are credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirement has been fully met. Wagering requirements specify how many times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be requested.

  • Bonuses are intended for personal recreational use only and may not be transferred between accounts.
  • xbaze reserves the right to withdraw any bonus offer at any time without prior notice.
  • If a bonus is claimed in error or under false pretences, xbaze reserves the right to remove the bonus and any associated winnings.
  • Players who self-exclude or set deposit limits may have their eligibility for certain promotions affected.
  • Wagering requirements must be met within the stated validity period. Expired bonus funds will be removed from your account automatically.

Always read the individual promotion terms before opting in to any xbaze bonus. If you have questions about a specific offer, contact support before claiming it.

06 Betting Rules

All bets placed on xbaze are subject to the specific rules applicable to the relevant sport, event, or game. These rules are available within each product section of the platform. In the event of any conflict between general Terms and product-specific rules, the product-specific rules will take precedence.

xbaze reserves the right to void any bet that has been placed at odds that were clearly displayed in error, or where a technical fault affected the integrity of the market. In such cases, the stake will be returned to the player's account in full.

  • Bets are final once confirmed. xbaze does not accept requests to cancel or amend bets after they have been placed, except where explicitly permitted by the relevant product rules.
  • In the event of a dispute regarding the outcome of a bet, xbaze's decision is final after review by the relevant team.
  • xbaze reserves the right to limit the maximum stake or payout on any market at its discretion.
  • Live betting markets may be suspended at any time. Bets placed before a suspension are valid unless the market is voided for a specific reason.

07 Prohibited Conduct

The following activities are strictly prohibited on xbaze and will result in immediate account suspension and potential legal action:

  • Using automated software, bots, scripts, or any other tool to place bets or interact with the platform in a non-human manner.
  • Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes or betting markets.
  • Using the platform for any form of money laundering or financial crime.
  • Registering multiple accounts to claim bonuses more than once.
  • Providing false identity information or impersonating another person.
  • Attempting to reverse-engineer, copy, or reproduce any part of the xbaze platform.
  • Engaging in any conduct that disrupts the experience of other players or the operation of the platform.

xbaze employs advanced fraud detection systems. Accounts flagged for prohibited conduct will be suspended pending investigation, and any funds associated with fraudulent activity will be forfeited.

08 Account Suspension and Closure

xbaze reserves the right to suspend or close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • At the player's own request, including self-exclusion requests made through the responsible gaming tools.
  • Where required by applicable law or regulatory authority.

If your account is closed due to a breach of these Terms, any funds associated with the breach may be forfeited. If your account is closed for any other reason, your remaining real-money balance will be returned to you via your verified payment method after any outstanding verification requirements have been met.

Players who wish to close their account voluntarily can do so by contacting support at [email protected]. Account closure requests are typically processed within 24 hours.

09 Responsible Gaming

xbaze is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available directly from your account settings.

If you feel that your gambling is becoming a problem, we strongly encourage you to make use of these tools. You can also contact our support team at any time to discuss your options. xbaze takes player wellbeing seriously and will always act in the best interests of players who reach out for help.

For more information about responsible gaming on xbaze, please visit our dedicated Responsible Gaming page.

10 Intellectual Property

All content on the xbaze platform — including but not limited to software, game titles, graphics, logos, text, and design elements — is the intellectual property of xbaze or its licensed partners. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal recreational purposes only.

You may not copy, reproduce, distribute, modify, or create derivative works from any xbaze content without prior written permission. Unauthorised use of xbaze intellectual property may result in legal action.

11 Limitation of Liability

To the fullest extent permitted by applicable law, xbaze shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

xbaze does not guarantee that the platform will be available at all times or free from errors. While we maintain a 99.9% uptime target, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control. xbaze will not be liable for any losses incurred as a result of platform downtime.

  • xbaze's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the relevant claim.
  • Nothing in these Terms limits xbaze's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Privacy

xbaze collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your personal data as described in that policy. The xbaze Privacy Policy is available at /privacy-policy and forms part of these Terms.

xbaze will never sell your personal data to third parties. Data is shared only where necessary to process payments, verify identity, or comply with legal obligations.

13 Amendments to These Terms

xbaze reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date.

Your continued use of the xbaze platform after any amendments have been published constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the xbaze support team. We are available 24 hours a day, 7 days a week.

Our support team typically responds to email enquiries within two hours. For urgent matters, live chat is the fastest way to reach us.

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