Your privacy matters to us. This policy explains exactly what personal data xbaze collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Six core commitments that define how xbaze approaches data protection and player privacy.
All data transmitted between your device and xbaze is protected by TLS encryption. Sensitive information stored on our servers — including payment details and identity documents — is encrypted at rest using industry-standard protocols.
xbaze does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate the platform, process payments, verify your identity, and comply with legal obligations.
xbaze only collects the data that is genuinely necessary to provide the service. We do not collect information we do not need, and we do not retain data longer than required for the purposes it was collected for.
This Privacy Policy is written in plain language so you can actually understand it. We tell you exactly what we collect, why we collect it, who we share it with, and how long we keep it. No hidden clauses, no vague language.
You have the right to access, correct, or delete your personal data at any time. You can also request a copy of all data xbaze holds about you. These rights are real and exercisable — just contact our support team to get started.
Where xbaze works with third-party service providers — such as payment processors and identity verification services — we ensure those partners meet the same data security standards we hold ourselves to. We do not work with partners who cannot demonstrate adequate data protection practices.
xbaze ("we", "us", "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how xbaze collects, uses, stores, and protects your personal data when you visit xbaze.net, register an account, make a deposit, or interact with any of our services.
By using the xbaze platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how xbaze handles personal data, please do not use the platform. This policy should be read alongside the xbaze Terms and Conditions, which govern your use of the platform more broadly.
We take data protection seriously. xbaze only collects information that is necessary to deliver a safe, fair, and personalised betting experience. We do not collect data for the sake of it, and we do not hold onto it longer than we need to.
This Privacy Policy applies to all xbaze products and services, including sports betting, virtual casino, live games, and any promotional features available on the platform.
xbaze collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from trusted third-party sources for identity verification purposes.
The following table summarises the categories of data xbaze collects and the source of each:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration |
| Contact Data | Email address, phone number | Provided by you at registration |
| Financial Data | bKash/Nagad number, bank account details, transaction history | Provided by you during deposits/withdrawals |
| Verification Data | Copies of NID, passport, or utility bills | Provided by you during KYC verification |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you use the platform |
| Usage Data | Pages visited, bets placed, session duration, click patterns | Collected automatically via cookies and analytics |
| Communications Data | Support chat logs, email correspondence | Generated when you contact xbaze support |
xbaze does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
xbaze uses your personal data for the following purposes:
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting support at [email protected].
xbaze processes your personal data on one or more of the following legal bases, depending on the specific purpose:
xbaze does not sell your personal data. We share data only where necessary and only with trusted parties who are contractually required to handle it securely. The categories of third parties we may share data with include:
All third-party partners are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than the one for which it was shared.
xbaze will never share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.
xbaze uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit xbaze.net.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the xbaze platform. Essential cookies cannot be disabled without preventing you from using the service.
xbaze retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
When data is no longer required, xbaze securely deletes or anonymises it so that it can no longer be linked to you as an individual.
You have a number of rights in relation to the personal data xbaze holds about you. These rights are genuine and we take them seriously. To exercise any of the rights below, contact us at [email protected] with the subject line "Privacy Request".
xbaze respects your right to control your own personal data. Here is what you can ask us to do.
Request a copy of all personal data xbaze holds about you. We will provide this within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update records promptly.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Ask xbaze to restrict processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Object to xbaze processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.
The xbaze platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered an account on xbaze, please contact us immediately at [email protected] and we will investigate and close the account without delay.
xbaze uses age verification checks during the registration process to prevent minors from accessing the platform. Where we discover that an account belongs to a person under 18, all associated data will be deleted and any funds will be returned to the payment source.
If you are under 18, you must not use xbaze. Gambling is for adults only. Please visit our Responsible Gaming page for more information.
xbaze takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
While xbaze takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights and freedoms, xbaze will notify you and the relevant authorities as required by applicable law.
You can help keep your account secure by using a strong, unique password and enabling any additional security features available in your xbaze account settings.
xbaze may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated Privacy Policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically to stay informed about how xbaze protects your privacy. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbaze handles your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 72 hours.
For general account queries, our live chat support is available 24 hours a day, 7 days a week directly from the xbaze platform.
We take every privacy request seriously. Whether you want to access your data, correct it, or have it deleted, our team will guide you through the process step by step.